Do the troubles never cease? There were problems with my domain-name-servers again yesterday. The server name changed on both of my domains, I corrected the problem and things look good for now.

I eventually called customer service for help, I was disappointed with the service. The person I talked to didn’t really help me solve the problem, she kept trying to get me to buy a professional service plan. Not what I wanted to do. The last few times I’ve called for help with my website the person on the other end has tried to up-sell my products. There is probably a commission involved when the customer buys new services.

I’ve been using GoDaddy as my ISP for nearly 20 years. I’ve occasionally had minor problems that have been resolved promptly and I’ve been satisfied with the service. This latest series of troubles have not been handled well so much so that I considered finding a new ISP.

September 14, 2019

troubles

I thought everything had been corrected but then again yesterday the name servers on my hosting company changed once again, causing me not to be able to get to my website and do the things that I wanted to do. Very frustrating. I am still considering changing my hosting company as well as my domain name host to another service.

This is an addendum to the post that I posted several days ago about the server troubles I’ve been having with my hosting company. There are several other quotes in this blog that document other times that I have had trouble with my hosting company. I talked to the hosting companies service representatives several times still not being able to get the website problem corrected. The troubles are very frustrating for me because lately, I have been working on my website quite a bit trying to get it recognized by the major search engines that are available.

I thought everything had been corrected but then again yesterday the name servers on my hosting company changed once again causing me not to be able to get to my website and do the things that I wanted to do. Very frustrating. I am still considering changing my hosting company as well as my domain name host to another service.